Yelp ditching 'Favorite Review' in bid to regain user trust (Christopher Null)

[Mgtrben news]

Christopher Null - Give people a forum to complain and they'll happily take it. The problem is that the people or businesses they're complaining about usually won't find it so agreeable. Now make an offer to those targets that allows them to manage the complaints — for a price — and watch the sparks fly.

Source (http://us.rd.**********/dailynews/rss/tech/*http://news.**********/s/ytech_wguy/20100406/tc_ytech_wguy/ytech_wguy_tc1487)